Aksar Pooche Jaane Wale Sawaal (FAQ)
🛒 Orders & Delivery
Q: Delivery kitne din mein hoti hai?
A: Hum generally 3-7 business days mein delivery karte hain. Hyderabad aur aas paas ke areas mein delivery jaldi ho sakti hai.
Q: Kya free delivery milti hai?
A: Haan! ₹500 ya usse zyada ke order par free delivery milti hai.
Q: Kya main apna order track kar sakta hoon?
A: Bilkul! Order place hone ke baad aapko ek tracking link email ya SMS ke zariye bheja jayega.
🍬 Products
Q: Products mein koi artificial colours ya preservatives hain?
A: Nahi! Hamare saare products 100% natural hain — koi artificial colours, flavours ya preservatives nahi.
Q: Products kitne fresh hote hain?
A: Dry Fruit Laddu 90 din tak fresh rehta hai. Premium Namkeen Mixture 60 din tak crispy aur fresh rehta hai. Dono products hygienically packed hote hain.
Q: Kya products vegetarian hain?
A: Haan, hamare saare products 100% vegetarian hain aur pure desi ghee se bane hain.
💳 Payment
Q: Kaun kaun se payment methods accept kiye jaate hain?
A: Hum UPI, Credit/Debit Card, Net Banking aur Cash on Delivery (COD) accept karte hain.
Q: Kya Cash on Delivery available hai?
A: Haan, select areas mein COD available hai.
🔄 Returns & Refunds
Q: Agar product damage hokar aaye toh kya karein?
A: Agar product damaged ya galat aaye, toh 24 ghante ke andar humse contact karein — dhapuhalwai@gmail.com ya 7396707720. Hum turant replacement ya refund karenge.
Q: Return policy kya hai?
A: Khaane ki cheezein hone ki wajah se hum returns accept nahi karte. Lekin agar product mein koi problem ho toh hum zaroor madad karenge.
📦 Gifting
Q: Kya gift packaging available hai?
A: Haan! Festivals aur special occasions ke liye gift packaging available hai. Order karte waqt notes mein likhen ya humse contact karein.
Q: Bulk orders ke liye kya karna hoga?
A: Bulk ya corporate orders ke liye seedha 7396707720 par call karein ya email karein — special discount milega!
📞 Aur Sawaal?
Agar aapka koi aur sawaal ho toh humse zaroor sampark karein: